
Sign up for the PetSmart Treats loyalty program and get points on every purchase you make that you can later redeem for exclusive discounts. You can also find PetSmart coupons on the PetSmart app or at the PetSmart page found at WagJag.
Yes, free shipping is available on orders of $49 or more at PetSmart. You can find other shipping options on the delivery page and estimated delivery times; visit the PetSmart website to view further details.
Yes, unwanted items can be returned or exchanged to PetSmart within 60 days. Bring a valid ID along with the product, and a credit will be issued to your account. Items must be unworn, unused, and come with their original labels and tags. Contact the PetSmart customer service department for more information.
PetSmart offers seasonal sales with Black Friday department-wide discounts, Cyber Monday online deals, holiday promotions during Christmas and Halloween, and summer clearance events, along with regular promotions like a rewards programme with in-store pricing, free shipping, early sale access and tier benefits. Additional service-related promotions include grooming and pet daycare deals, salon reward certificates with bath or groom service purchases, and promotional boarding rates, plus online offers with extra off events, free same-day delivery and autoship discounts for recurring orders.
PetSmart offers military discounts, including 10% off grooming services on Tuesdays for military members and veterans and 10% off overnight stays at PetsHotel Boarding for military members. Valid military ID or proof of service is required at check-in, and discounts—available in-store only and not combinable with other offers—may be combined with the free PetSmart Treats¢ Rewards program.
PetSmart offers senior discounts for grooming services and PetsHotel stays. Seniors aged 65+ who are Treats Rewards members receive a 10% discount on grooming services (Tuesdays only) and any overnight PetsHotel stay (one per stay, any day), subject to valid ID and excluding merchandise, add-ons, and other non-qualifying services.
PetSmart’s mobile app provides personalized offers, mobile notifications for special deals, rewards points tracking, and quick access to member-specific discounts. Canadian users can download the app, join the Treats Rewards program, and enable notifications to receive free Standard Shipping, early access to sales events, and personalised offers based on their pet’s needs.
PetSmart offers free enrollment in the Treats Rewards loyalty program to save through points and discounted in-store pricing. Earn 10 points per $1 spent (1,000 points equaling $2 in savings) with additional bonuses for Bestie (2 extra points per $1) and VIPP (4 extra points per $1) members, plus perks like free shipping on select orders.
PetSmart offers same-day delivery with 15% off orders of $60 or more until June 1, 2025 (some product exclusions apply), and free standard shipping for Treats Rewards members on select orders over $49. The autoship program provides 25% off the initial autoship order, up to 5% off recurring orders (maximum savings of $30), and qualifies for free shipping on select orders over $49 through Treats membership.
PetSmart offers Click & Collect for eligible items on petsmart.ca, allowing customers to select in-store pickup with orders ready within 2 hours during business hours and available for proxy pickup or from multiple stores. Customers can choose between standard in-store or curbside options with email notifications provided, though valid ID is required and exclusions apply for prescription medications and coupon orders.
Price matching at PetSmart applies to in-store purchases and online orders for identical products in stock when a lower price is verified at a local competitor or on their website. In-store matches require an eligible receipt or advertisement, while online matches must be requested by calling 1-888-839-9638; exclusions include clearance, liquidation, special events, online auction sites, and items such as pets and services.
PetSmart does not offer any specific credit card discounts tied to Visa, Mastercard, or AMEX. Savings are available through the free Treats Rewards loyalty program.
PetSmart offers returns for general merchandise, opened pet food (if pets dislike it within 14 days) and live pets with proof of purchase, with items in original condition and packaging when possible. Refunds are processed using the original payment method, and online purchases (excluding shipping and handling fees) can be returned at any PetSmart store in Canada, noting that certain items such as live fish, used cat litter, opened medications, and used grooming products are excluded.
| Deal | Savings | Expiry |
|---|---|---|
| 25% off | Enjoy 25% off thousands of items at Petsmart with this promo code | December 1, 2025 |
| 30% Off | Black Friday Sale: Take up to 30% off hundreds of items at PetSmart | - |
| 20% Off | Shop the PetSmart sales and clearance supplies for over 20% off | - |
| 25% off | Take 25% off the Kong holiday reindeer wubba dog toy at PetSmart | December 25, 2025 |
| 25% off | Get 25% off Petmate's two-door top-load kennel at Petsmart | December 23, 2025 |
| 30% off | Shop 30% off pet supplies at Petsmart | December 5, 2025 |
| 25% off | Get 25% off Kong dog harnesses at PetSmart | December 13, 2025 |