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LEGO Frequently Asked Questions
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How to Save at LEGO Canada
LEGO Shipping Details
LEGO offers free shipping on orders of $35 and over. Shipping details apply.
LEGO Sales
LEGO sales include LEGO Insiders Weekend in November before Black Friday with member deals and double points, Black Friday/Cyber Monday with discounts up to 40%, gift-with-purchase offers, and an extended sale period, seasonal sales with free shipping on orders over $35 and themed promotions, and regular sales with discounted sets, clearance on retiring sets, and limited-time theme promotions. Join LEGO Insiders for point rewards, with sales details announced on LEGO.com.
LEGO Loyalty Discounts
LEGO offers a points system on nearly all purchases through LEGO.com and LEGO Stores, earning points based on the purchase amount. Points can be redeemed for discount vouchers of 5, 20, 50, or 100 value, and selected promotions and double points events, along with special activities and surveys, further boost savings.
LEGO Price Matching
Price matching: LEGO does not offer a price match policy or price guarantee program. This approach is consistent across LEGO's global operations.
LEGO Student Discounts
Student Discounts – LEGO: Eligible verification required through third-party services like UNiDAYS, Student Beans, or SheerID, with valid student ID or enrolment documentation. Eligible students receive a one-time-use promo code for 10-20% off most LEGO products per transaction. Restrictions may apply, and re-verification is necessary to obtain new codes every few days; always check current terms before using the discount.
LEGO Military Discounts
Legoland Discovery Centre Toronto offers a 30% discount for active service members, retirees, veterans, and CAF family members/dependents. Tickets start at $19.59 per person with valid military ID required at admission; offer available at LEGO.
LEGO Credit Card Offers
Credit Card Offers: LEGO shoppers can earn 1.5–2.5% cash back on purchases via Rakuten Canada – which includes a $5 welcome bonus for new members – and stack these savings with credit card rewards, while other cash back portals like RetailMeNot (up to 5% with a $50 minimum purchase), CouponFollow (4.5%), and TopCashback (around 3%) offer additional benefits. In addition, the Rakuten Cash Back Visa provides extra cash back when shopping through Rakuten or the option to earn American Express Membership Rewards points, and the Capital One Venture card delivers 2 points per dollar on LEGO website purchases, ensuring effective stacking of rewards for maximum savings.
LEGO Returns Information
LEGO returns information: Returns for in-store and online purchases are accepted within 90 days with a receipt required for a full refund to the original payment method. Sealed or unopened sets qualify for a full refund, while some opened items may only be eligible for exchange or store credit; online purchases can be returned free of charge using a prepaid UPS shipping label, with refunds processed 1–2 days after receiving the return (up to 14 days for bank account processing), and gift cards, Pick & Build/Build a Mini, and Pick a Brick orders are non-returnable—clothing and apparel returns are managed through customer service.