Here's What's New in the WagJag Voucher Design
We've redesigned WagJag vouchers so the most important details are easier to find and faster to use at redemption. Here's a summary of what changed.
Summary of changes
- The full voucher now fits on one page
- The voucher code and expiry date appear at the top
- Your selected location, date and time appear in a highlighted box
- Dates use a written month instead of a numeric format
- Fine print and redemption instructions sit side by side
Voucher code and barcode
The barcode and voucher code now appear in a dedicated, labelled card at the top of the voucher. This makes the code easier for box office staff to locate and scan, whether it's shown on a phone or printed.
Expiry date
The expiry date is now displayed next to the voucher code in orange. On the previous design, it appeared in a separate section below the barcode.
Date format
Dates were previously shown in a numeric format (DD/MM/YYYY), which can be read as either day-month or month-day. All dates now include the written month.
Previous
07/09/2026
Could be read as July 9 or September 7
New
Sep 7, 2026
One possible reading
Your selection
The location, date and time you chose at checkout now appear in a highlighted "Your Selection" box near the top of the voucher. Previously, this information was listed under "Attributes" on the second page.
Locations
Instead of listing every address on the voucher, the new design shows the number of available locations and a "View All Locations & Maps" button that links to full addresses and directions.
Fine print and redemption
The fine print and redemption instructions are now displayed in two columns on the same page. Redemption instructions were previously on the second page.
What stays the same
Offer terms, pricing and the redemption process are unchanged. Only the layout and presentation of the voucher have been updated.
Frequently asked questions
Will vouchers I already purchased still work?
Yes! As long as your voucher contains a barcode or QR code, you're good to go!
Do I need to print my voucher?
Redemption options vary by offer. Check the Redemption section of your voucher for details.
How do I contact customer service?
Customer service is available Monday to Friday, 10 AM to 4 PM EST, at 1-855-492-4524 or [email protected].